Shipping policy
1. Scope of Policy
This shipping policy applies to furniture and home products, including related accessories, sold by Primepulsetrade online store to customers within the United States. By browsing or placing an order, customers agree to comply with this policy.
2. Order Processing Time
All orders will be processed within 1–3 business days after payment confirmation (excluding weekends and U.S. public holidays). Processing includes order verification, packaging, and generating shipping labels.
3. Shipping Carriers
Primepulsetrade cooperates with UPS, FedEx, and USPS to ensure orders are delivered safely and on time nationwide.
4. Shipping Fees
Orders totaling $110 or more qualify for free shipping.
Orders under $110 will incur a $10 shipping fee. Shipping fees include packaging and transportation costs.
5. Delivery Time
Delivery usually takes 4–7 business days.
6. Delivery Area
We provide shipping services throughout the United States, including cities and remote areas. Customers can enjoy consistent delivery service regardless of location.
7. Receiving and Inspection
Customers should inspect the packaging and product condition upon receipt. If any damage or missing items are found, please contact customer service immediately.
8. Refund Policy
Customers may request a refund within 14 days of receiving the product if they are not satisfied. Minor signs of use are allowed, but the product must remain intact and suitable for resale. Please refer to the detailed Return policy.
9. Contact Information
For any shipping-related questions or concerns, please contact us via:
Phone: +17313459663
Email: info@primepulsetrade.com
Office hours: Monday to Friday, 08:00 AM – 06:00 PM (GMT-5). Please contact us via email – we will respond within 24 hours.
10. Company Information
This website is owned by PRIMEPULSE TRADE LLC
Company Name:PRIMEPULSE TRADE LLC
Address:4504 W SPRUCE ST, APT 325, TAMPA, FL 33607,United States
EIN: 99-2391948